Every conversation about your brand, captured in real time.
Updately reads every post on LinkedIn, X, Reddit and Bluesky, scores it for relevance and sentiment, tags what it means for you, and sends the ones worth replying to.
FROM $49/MO · 10-DAY FREE TRIAL · CANCEL ANY TIME
Our support inbox is drowning since we hit 2k customers. What are people using to triage this?
Third price increase from our current vendor this year. Seriously looking at other options before renewal.
Tried [your brand] after the webinar last week and the setup took ten minutes. Impressed.
Seeing a lot of teams move their alerting into Slack-first workflows lately. Anyone else?
Loved by 1000+ Brands, Agencies, SaaS Companies, Consultancies & Staffing Agencies
From a keyword to a conversation.
Set it up once. Updately does the reading, scoring and routing, so your team spends its time on the replies.
Tell it what to watch
Add your brand, your competitors, the problems you solve or the profiles you care about. Each listener runs on its own, and you can change what it tracks at any time.
Updately reads every network
LinkedIn, X, Reddit and Bluesky on every plan. Reddit and Bluesky stream in real time; LinkedIn and X are scanned hourly.
Every post is scored and tagged
Updately reads the whole post, scores it for relevance and sentiment, and tags what it means for you. Posts that only share a word with your keyword are scored low and stay out of your way.
Our support inbox is drowning since we hit 2k customers. What are people using to triage this?
Just finished a novel where the main character is called Atlas. Loved it.
Act on it where you work
Alerts land in Slack, Discord or email. Open the post, send it to your CRM, or push the author into an Updately outbound sequence so the conversation starts while the post is fresh.
Sorted by what the post means for you
Every mention is tagged, so you can filter and route by what people mean rather than by the words they used.
Our support inbox is drowning since we hit 2k customers. What are people using to triage this?
Every mention, instantly analyzed
Mention analysis
Sentiment, priority and a one-line AI summary on every mention, so you can act in seconds.
Topic intelligence
Related conversations grouped into themes, with mention counts and a drill-down to the original posts.
The 45-second tour: from keyword to a Slack alert and a warm lead.
A keyword match is not a buyer
Keyword alerts tell you a word appeared. Updately reads the post and tells you whether it is worth your time.
| Keyword alert | Updately | |
|---|---|---|
| What you set up | A word or phrase | Terms, competitors and profiles, per listener |
| What reaches you | Every post that contains the word | Mentions scored for relevance, with the noise filtered out |
| Tone of the post | Not shown | Sentiment score on every mention |
| Where it goes | An email digest | Slack, Discord or email, plus API, MCP and webhooks |
| What happens next | You copy the link and decide | Push the mention into an outbound sequence |
Built for every team that talks to customers
For sales teams
Turn people describing the problem you solve, or complaining about a competitor, into pipeline. Any mention can become a signal for the AI SDR that runs your LinkedIn outbound.
See Warm Leads →Third price increase from our current vendor this year. Seriously looking at other options before renewal.
Listen where buyers actually talk
Every platform is on every plan. Plans differ on volume, not on coverage.
Posts, comments and profile activity
Terms, competitors and profiles
Subreddits and keyword threads
Terms and handles
Stories and comment threads
Relevance and sentiment scoring on every mention, from every platform.
Everything you need to listen at scale
Real-time alerts
Get notified the moment your brand, product, or keyword is mentioned across Reddit, LinkedIn, Twitter/X, and more — straight to Slack or email.
Sentiment analysis
Understand whether conversations about your brand are positive, negative, or neutral — broken down by platform, time period, and topic.
Competitor tracking
Monitor what people say about your competitors. Spot when customers are unhappy with them — that's your opportunity to swoop in.
Topic & trend discovery
Surface emerging conversations in your niche before they go mainstream. Stay ahead of the market, not behind it.
Influencer & community radar
Identify the voices driving conversations in your space — people your brand should be engaging with and building relationships.
Slack & CRM delivery
Push important mentions straight to your Slack channel, HubSpot, or Salesforce — no manual dashboard-checking required.
Mentions go where the work happens
Alerts in the tools your team already uses, and a straight line from a post to a conversation.
Alerts on every plan, sent where your team already works.
Pull mentions into an AI assistant or your own scripts.
Trigger your own automations on new mentions.
Take mentions into a spreadsheet or BI tool.
Push important mentions into your CRM.
Turn any mention into a signal for the AI SDR that runs your LinkedIn outreach.
GTM teams, in their own words
“We were finding prospects who were literally complaining about their PagerDuty bill on Reddit and Twitter. Updately surfaced them, crafted the perfect message, and we just had to show up to the demo. It's like having a sales team that never sleeps.”
“The AI sauce is the magic. It removes all the noise and only gives us relevant, high-intent ICPs. It's the best match fit we've ever seen.”
“I found myself looking at some of the messages that it's created and thinking like, wow, where did it find this? This went really deep to find information that you could never do in just a cursory search.”
“Updately gave us control of what we were doing as opposed to giving the keys and letting them go. But most importantly, the reason why we joined Updately was because it was a third of the price of the agency that we were using to do a similar type of outreach.”
“Enterprise sales is all about relevance and timing. Updately helped us reach the right people with the right message at exactly the right moment. We went from a standing start to $2M+ in pipeline faster than I thought possible for a startup our size.”
“We hit seven figures in pipeline in under 60 days. That's not a typo. Updately's research on each prospect was so good that enterprise CTOs were responding to our outreach within hours. We've never seen anything like it.”
Pair with Warm Leads
When a social listening alert fires on a competitor mention or pain point, Updately scores that person against your ICP and surfaces them as a warm lead.
See Warm Leads →Online Reputation Management
Go beyond listening: manage your brand's online reputation with review monitoring, crisis alerts and response automation.
Explore ORM →Start small, add listeners as you grow
10-day free trial on Starter and Growth. Monthly plans cancel any time.
7,000 credits · 10 terms & profiles · 3 listeners · 1 user
Start 10-day free trial →21,000 credits · 30 terms & profiles · 10 listeners · 5 users · webhooks & CSV
Start 10-day free trial →Custom credits, terms and listeners · unlimited users and retention
Book a call →Common questions about social listening
Social listening means watching public conversations for your brand, your competitors and the problems you solve, then acting on the posts that matter: replying, routing a lead to sales, or flagging a complaint before it spreads.
Every conversation is a lead waiting to be found.
Watch LinkedIn, X, Reddit and Bluesky for the people describing the problem you solve, and reach them while the post is fresh.
Our support inbox is drowning since we hit 2k customers. What are people using to triage this?
Third price increase from our current vendor this year. Seriously looking at other options before renewal.
Tried [your brand] after the webinar last week and the setup took ten minutes. Impressed.