Short answer: Social media monitoring tools track mentions of your brand, competitors, hashtags and keywords and alert you when something new appears. The right one depends on where your audience posts and what you do with a mention. The best social media monitoring tools in 2026:
- Updately if you're B2B and want mentions on LinkedIn, Reddit and X to turn into leads
- Brand24 for broad brand and PR monitoring with prices you can see up front
- Sprout Social or Hootsuite if your social team already publishes from one of them
- Meltwater if you need news, print, broadcast and podcasts alongside social
- Syften for fast, low-cost alerts from Reddit, Hacker News and forums
Table of Contents
- What is social media monitoring?
- Social media monitoring vs social listening vs media monitoring
- What to track
- Social media monitoring tools compared
- The 10 best social media monitoring tools
- How to choose social media monitoring software
- FAQ
What is social media monitoring?
Social media monitoring (often called social media tracking) means watching social platforms for specific terms and acting on what turns up. You give a tool a list of keywords (brand, products, competitors, hashtags), and it collects matching public posts, filters the noise and alerts you in Slack, email or an app.
A good monitoring tool does four things well:
- Collects from the platforms your audience uses, often enough to matter. A mention found 12 hours late is often a missed reply.
- Filters out false matches, or a common brand name drowns in noise.
- Alerts the right person where they already work.
- Reports mention volume, sentiment, reach and share of voice.
Social media monitoring vs social listening vs media monitoring
The three terms overlap, and most vendors use them loosely. In practice:
- Social media monitoring is specific and fast. It tracks known terms and tells you when a new mention appears, so someone can reply, fix a problem or follow up. The output is a feed and alerts.
- Social listening zooms out. It analyses many conversations over weeks or months to find themes, sentiment shifts and what a market wants. The output is reports and insights. If that's what you need, read our guide to the best social listening tools for 2026.
- Media monitoring covers earned media: news sites, print, TV and radio, and podcasts. PR and comms teams need it. Most B2B growth teams don't.
Most tools below do some of each. This guide ranks them on the monitoring job: finding mentions fast and getting each one to the right person.
What to track
Most social media monitoring software prices by keyword, topic or filter, so your list decides your plan. Typical lists cover:
- Your brand: company and product names, common misspellings, your domain and handles.
- Competitors: their names, plus phrases like "alternative to", "vs" and "switching from".
- Buying intent: "can anyone recommend", "looking for a tool that", and your category name.
- Hashtags and campaigns: branded hashtags, event tags and campaign names.
- People: founders, executives and spokespeople who get mentioned by name.
- Metrics: mention volume, sentiment, reach and share of voice. Our share of voice calculator works it out from mention counts.
Starting from scratch? The social listening keyword generator builds a first list. Brand, three competitors and misspellings can fill a 10-keyword plan.
Social media monitoring tools compared
Prices are list prices from each vendor's own site, checked in November 2026.
| Tool | Best for | Starting price | Platforms | Alerts | After the mention |
|---|---|---|---|---|---|
| Updately | B2B mentions that become leads | $49/mo ($39 annual) | LinkedIn, X, Reddit, Bluesky, Hacker News | Slack, email | AI SDR researches and contacts the poster on LinkedIn |
| Brand24 | Brand and PR monitoring | $199/mo (annual) | Social incl. Reddit, LinkedIn, TikTok, plus news, blogs, podcasts, reviews | Email, mobile push, Storm Alerts, Slack, Teams | Reports, sentiment |
| Sprout Social | Teams already on Sprout | $199/seat/mo + Listening add-on (not published) | X, Reddit, Bluesky, web, Facebook Pages, Instagram hashtags; LinkedIn only for pages you own | Spike Alerts | Reply from Sprout's inbox |
| Hootsuite | Teams already on Hootsuite | $99/user/mo (annual) | All plans: Facebook, X, Bluesky, YouTube, news, blogs, forums, podcasts. LinkedIn, Reddit, Instagram on Enterprise | Real-time alerts | Reply and publish from Hootsuite |
| Meltwater | News, print, broadcast and social | Not published | Online news, print, broadcast, podcasts, social | Custom alerts | PR and media relations tools |
| Brandwatch | Enterprise research | Not published | X, Reddit and Tumblr firehoses, forums, news, reviews | Threshold alerts, spike emails | Research and analysis |
| Mention | Managed enterprise plan | Not published | Web and social | Email, desktop push | API; replies via Agorapulse |
| Awario | Budget broad monitoring | $49/mo ($29 annual) | Reddit, X, Facebook, Instagram, YouTube, news | Slack integration | Reports, API |
| Syften | Fast community alerts | $29.95/mo | Reddit, HN, forums, GitHub, Bluesky; X and YouTube as add-ons | Email, Slack, RSS, webhooks | API, webhooks |
| Octolens | Developer-tool companies | $159/mo (annual) | Reddit, X, LinkedIn, Bluesky, HN, GitHub, YouTube, TikTok, Stack Overflow | Slack, email | API, webhooks, MCP |
The 10 best social media monitoring tools
1. Updately: best for B2B teams that want mentions to become leads
Updately's social listening monitors LinkedIn, X, Reddit, Bluesky and Hacker News for your brand, your competitors and buying-intent phrases. Every mention is scored for relevance, buying intent and sentiment, so a "can anyone recommend a tool for this?" post rises above general chatter. When a mention is worth acting on, you push it into a signal, and Updately's AI SDR researches the person who posted it and contacts them on LinkedIn.
- Price: $49/month, or $39/month billed annually, for 3 listeners. 10-day free trial. All platforms are on every plan.
- Refresh: Reddit and Bluesky in real time. X and LinkedIn hourly. Alerts go to Slack and email.
- Choose it if: you sell B2B and the conversations that matter happen on LinkedIn, Reddit and X.
- Skip it if: you need TikTok, Instagram, Facebook, YouTube, podcasts or news and print coverage. Brand24, Hootsuite or Meltwater fit better.
2. Brand24: best all-round brand monitoring with public prices
Brand24 monitors Facebook, Instagram, X, Reddit, LinkedIn, TikTok, YouTube and Twitch, plus news, blogs, reviews, newsletters and podcasts. AI sentiment analysis is on every plan, and alerts include Storm Alerts, email, mobile push, Slack and Microsoft Teams. The catch: update frequency is tied to price.
- Price: Individual $199/month billed annually ($249 monthly) for 3 keywords, updated every 12 hours. Team $299/month annually (7 keywords, hourly). Pro $399/month annually (12 keywords, real time). 14-day free trial.
- Choose it if: you want social, news and podcasts in one dashboard at a published price.
- Skip it if: you need real-time alerts on a small budget. See Brand24 alternatives.
3. Sprout Social: best if your social team already uses Sprout
Sprout Social base plans include keyword and location monitoring; full monitoring is the Listening add-on, on Standard and up. According to Sprout's help center, Listening pulls X, Reddit, Bluesky and the web (news, forums, blogs) in real time, public Facebook Pages every 4 hours, Instagram by hashtag only, and YouTube video descriptions but not comments. X data is sampled, and LinkedIn listening is limited to pages you own.
- Price: Standard $199/seat/month on annual billing. Listening is a separate add-on with no published price. 30-day free trial.
- Choose it if: you already publish and reply from Sprout and want mentions in the same inbox.
- Skip it if: LinkedIn conversations matter to you. Sprout can't listen beyond your own LinkedIn pages.
4. Hootsuite: best for Hootsuite users, with Talkwalker data on Enterprise
Hootsuite bought Talkwalker in April 2024, and its listening now runs on Lumen by Talkwalker (Talkwalker still sells Lumen on its own, by demo). On every Hootsuite plan you can monitor Facebook, X, Bluesky, YouTube, Quora, podcasts, news, newsletters, blogs and forums, including logo and image detection. Instagram, Threads, LinkedIn and Reddit, plus 13 months of history, need advanced listening, which is Enterprise only.
- Price: Standard from $99/user/month billed annually. Professional $199/user/month. Advanced up to $399/user/month. Enterprise is custom. 14-day free trial.
- Choose it if: you manage publishing in Hootsuite and want monitoring, including logo and image detection, next to it.
- Skip it if: you need Reddit or LinkedIn and aren't buying Enterprise.
5. Meltwater: best media monitoring software for PR teams
Meltwater is media monitoring first. It covers 200M+ online publications, 400,000+ newspapers, magazines and trade publications, broadcast across all 210 US media markets, and 20,000+ podcasts. Social channels including X, Facebook, Instagram, Reddit and YouTube sit alongside, and it tracks how brands appear in AI assistants such as ChatGPT and Perplexity.
- Price: Not published. Meltwater quotes each customer across Starter, Pro, Enterprise and Agency plans.
- Choose it if: you're a PR or comms team that reports press, print and broadcast coverage, not just social posts.
- Skip it if: you mostly need social alerts.
6. Brandwatch: best for enterprise research and history
Brandwatch Consumer Research collects full firehoses from X, Reddit and Tumblr, plus blogs, forums, news, review and video sites. Its archive holds about 1.2 trillion documents going back to 2008, with over half a billion new posts added each day. Alerts fire when volume, sentiment or influencer activity crosses a threshold, and its Signals feature emails you about unexpected spikes.
- Price: Not published. Demo required.
- Choose it if: you run research projects that need years of history and large-scale analysis.
- Skip it if: you're a small team that needs alerts more than research. See Brandwatch alternatives.
7. Mention: best for a managed, single-plan setup
Mention now sells one "Company" plan: media monitoring with social listening, sentiment analysis and competitive intelligence, tailored to each organisation. New mentions arrive by email or desktop push, Advanced Alerts accept Boolean queries of up to 2,000 characters, and there's an API. For publishing and replying, Mention now points customers to Agorapulse.
- Price: Not published. Demo required.
- Choose it if: you want Boolean-heavy monitoring and are happy to go through sales.
- Skip it if: you want self-serve pricing. See Mention alternatives.
8. Awario: best budget option for broad monitoring
Awario is self-serve monitoring with Boolean search, sentiment analysis and a Slack integration. Plans are priced by topics, with unlimited keywords per topic. Its channel pages cover Reddit, X, Facebook, Instagram, YouTube, Vimeo and news.
- Price: Starter $49/month, or $29/month billed annually (3 topics, 30,000 new mentions/month). Pro $149/month ($89 annually, 15 topics). Enterprise $399/month ($249 annually, 100 topics). Free trial, no card needed.
- Choose it if: you want broad coverage for the least money and can write Boolean queries.
- Skip it if: LinkedIn is where your buyers talk; it isn't among Awario's listed channels. See Updately vs Awario.
9. Syften: best for fast, precise community alerts
Syften watches communities: Reddit, Hacker News, forums, Stack Exchange, GitHub, Slack communities, podcasts and Bluesky, with X and YouTube as add-ons. It aims for at most a 1-minute delay on Reddit and 15 minutes on X, and alerts go by email, Slack, RSS, API or webhook.
- Price: Entry $29.95/month (3 community filters). Standard $49.95/month (20 filters, Slack, AI filtering). PRO $119.95/month (100 filters, webhooks, MCP). X is +$40/month and YouTube +$20/month. 14-day free trial.
- Choose it if: speed matters most and your audience is on Reddit, Hacker News and niche forums.
- Skip it if: you need LinkedIn, which Syften doesn't monitor. See Syften alternatives.
10. Octolens: best for developer-tool companies
Octolens covers Reddit, X, LinkedIn, Bluesky, Hacker News, GitHub, YouTube, TikTok, Stack Overflow, DEV and review sites, and AI filters every mention. Alerts go to Slack and email, and every plan includes an API, webhooks and an MCP server.
- Price: Pro $159/month billed annually (10 keywords, 15,000 mentions, hourly refresh). Scale $499/month billed annually (40 keywords, 50,000 mentions, real time). 7-day free trial.
- Choose it if: you're a developer-tool company and GitHub, Stack Overflow and Hacker News matter.
- Skip it if: you need real time on a smaller budget, or want mentions to turn into outreach. See Octolens alternatives.
How to choose social media monitoring software
Start from the job:
- "We're B2B and want pipeline from conversations." Updately.
- "We report press, print and broadcast coverage." Meltwater, or Brand24 on a lighter budget.
- "Our social team already lives in a management suite." Sprout Social or Hootsuite, but check which networks your listening tier actually covers.
- "We need years of history for research." Brandwatch.
- "We want cheap, fast alerts from communities." Syften or Awario.
Then run three checks before you buy:
- Check the refresh rate on the plan you'll pay for, not the top plan. Brand24's entry plan updates every 12 hours. Octolens Pro refreshes hourly.
- Check platform coverage per plan. Hootsuite only adds LinkedIn and Reddit on Enterprise. Sprout's LinkedIn listening is limited to pages you own. Syften doesn't cover LinkedIn at all.
- Run two tools side by side for a week on the same keywords. Count the mentions you would have acted on, not the total each tool finds.
For what each tier really costs, see social listening tool pricing in 2026.
FAQ
What are the best social media monitoring tools in 2026?
For B2B teams that want leads from LinkedIn, Reddit and X, Updately. For broad brand and PR monitoring with published prices, Brand24. For social teams on a management suite, Sprout Social or Hootsuite. For news, print and broadcast, Meltwater. For fast, low-cost community alerts, Syften.
What is the difference between social media monitoring and social listening?
Monitoring tracks specific terms and alerts you to individual mentions so you can respond. Listening analyses conversations in aggregate to find trends over time. The question is whether you mainly need alerts or reports.
Is there a free social media monitoring tool?
Free options are narrow. F5Bot emails you free alerts from Reddit, Hacker News and Lobsters, with paid plans from $12.99/month. Google Alerts is free but built for web and news results rather than social posts (see Google Alerts alternatives). Most paid tools offer a trial instead: Octolens 7 days, Updately 10, Brand24, Hootsuite and Syften 14, and Sprout Social 30.
How much does social media monitoring software cost?
Self-serve tools start around $29 to $49 a month: Syften at $29.95, Awario at $29 billed annually and Updately at $39 billed annually. Mid-market tools start at roughly $159 to $199 a month: Octolens Pro at $159 and Brand24 at $199, both billed annually. Meltwater, Brandwatch and Mention don't publish prices and quote each customer.
Which social media monitoring tools cover LinkedIn and Reddit?
Updately and Octolens include both on every plan, and Brand24 lists both as sources. Hootsuite adds them only on Enterprise. Sprout Social covers Reddit, but on LinkedIn only pages you own. Syften covers Reddit but not LinkedIn. For LinkedIn specifically, see our guide to LinkedIn keyword alerts.
What's the difference between media monitoring tools and social media monitoring tools?
Media monitoring tools track news sites, print, TV, radio and podcasts. Social media monitoring tools track posts and comments on social platforms and communities. Meltwater is the clearest example of the first, Syften and Updately of the second, and Brand24 and Hootsuite sit in between.
Want monitoring that ends in a conversation, not just a Slack ping? See how Updately's social listening works, or start your 10-day free trial.